Connect your firm's phone and Lex answers it. It talks with callers the way your best paralegal would, captures their case, and saves the lead and the full transcript to Lexfill before you call back.
People with an immigration problem call the firm that picks up. Lex makes sure that's you, at 9 PM, during a hearing, or while the front desk is on another line.
A voicemail rarely gets a second call. Lex answers on the first ring and keeps the conversation going until the caller has said everything they came to say.
No menus and no scripts read at the caller. Lex listens, asks the natural next question, and follows the story where it goes.
What the caller says becomes a lead in Lexfill: names, case type, dates, contact details. Nobody copies notes from a legal pad into the system.
Each call becomes a lead with the right fields filled: who called, who the case is for, the matter, key dates, and how to reach them. An upcoming court date is flagged urgent.
The full call is saved as a timestamped transcript on the lead, with each captured fact tied to the line it came from. Read the call before you return it.
Every option picks up the phone. Only one turns the call into a case your team can act on without retyping a word.
| Capability | Voicemail | Answering service | Lexfill AI receptionist |
|---|---|---|---|
| Answers every call | No | Yes | Yes |
| Has a natural conversation | No | Scripted | Yes |
| Captures a structured intake | No | Notes only | Yes |
| Saves the full transcript | No | Rarely | Yes |
| Flags urgent court dates | No | Depends on staff | Yes |
| Lands in your case software | No | Re-typed by hand | Automatically |
Detention calls and court notices don't wait for Monday. Lex takes the call, captures what happened, and flags anything time-sensitive for the morning.
Overflow calls go to Lex instead of voicemail, so a second caller never hears a beep while your team is on the first.
When a caller mentions a hearing, Lex asks for the date and court and marks the lead urgent, so it's the first call your attorney returns.
Keep the number clients already know. Send calls to Lex after hours, when you're busy, or always.
A natural intake conversation: what happened, who it's for, what's urgent, and how to reach them.
Lead, summary, and transcript land in Lexfill, ready for an attorney to review and call back.
A voice agent that answers your firm's phone. When a prospective client calls, Lex picks up, has a natural conversation to understand their situation, and saves what it learns into Lexfill as a lead, with the full call transcript attached.
It's in early access. We're onboarding a small number of immigration firms first. Request early access and we'll walk you through it on a short call.
No. You connect your existing firm number, and calls are forwarded to Lex when you choose: after hours, when the line is busy, or all the time.
No. There's no 'press 1'. Lex listens, asks follow-up questions the way an intake paralegal would, and lets the caller tell their story in their own words.
It lands in Lexfill as a lead: who called, who the matter is for, the type of case, key dates, and the best way to reach them, with a short summary. Anything urgent, like an upcoming court date, is flagged so your team sees it first.
Yes. Every call is kept as a timestamped transcript on the lead, so an attorney can read exactly what was said before calling back.
A typical answering service takes a message or follows a fixed script, and someone at your firm still has to read the notes and type them into your system. Lexfill's AI receptionist runs the intake conversation itself and saves the result straight into Lexfill as a structured lead, with the transcript attached, so there's nothing to re-enter.
Yes, whenever you route calls to it. Many firms send only after-hours and overflow calls to Lex and keep their front desk on the line during the day.
In your firm's Lexfill workspace, on the lead the call created, alongside the summary and captured details. Your team reads them in the same console where the case continues.
No. Lex gathers the facts and makes sure the caller is heard. Advice, eligibility, and next steps stay with your attorneys.
The AI receptionist is in early access for immigration firms. Book a short call and we'll set it up with you.